MVB88 Terms and Conditions

1 Introduction

Welcome to MVB88, an online casino and gaming platform operated under a valid gaming licence and designed specifically for players in Bangladesh. These Terms and Conditions ("Terms") form a legally binding agreement between you ("the Player") and MVB88 ("the Platform", "we", "us", "our").

MVB88 provides online casino games including slots, fishing games, card games and other entertainment products accessible through our website at mvb88.live and through the official MVB88 mobile application. These Terms apply to all products and services offered by MVB88, including any promotions, bonuses and special events.

If you do not agree with any part of these Terms, you must not register an account or use the MVB88 platform. Continued use of MVB88 after any update to these Terms constitutes your acceptance of the revised version.

2 Eligibility

To register and use the MVB88 platform, you must meet all of the following eligibility requirements:

• You must be at least 18 years of age at the time of registration.
• You must be legally permitted to participate in online gambling activities under the laws applicable in your jurisdiction.
• You must not be a resident of any jurisdiction where online gambling is explicitly prohibited by law.
• You must not be a current employee, contractor or close family member of an MVB88 employee.
• You must not have been previously excluded or banned from the MVB88 platform.
• You must be registering on your own behalf and not on behalf of any third party.

MVB88 reserves the right to request proof of age and identity at any time. If a player is found to be underage, their account will be immediately suspended, all winnings will be forfeited and any deposits will be returned minus any bonuses claimed.

3 Account Registration

Each player is permitted to hold only one account on the MVB88 platform. Creating multiple accounts — whether under the same name, email address, device, IP address or payment method — is strictly prohibited and will result in all associated accounts being suspended.

When registering your MVB88 account, you agree to:

• Provide accurate, complete and truthful information during registration.
• Keep your account credentials — including your password — confidential and secure.
• Notify MVB88 immediately if you suspect unauthorised access to your account.
• Update your account information promptly if any details change.
• Not share your account with any other person or allow any third party to use your account.

MVB88 is not responsible for any losses resulting from unauthorised access to your account caused by your failure to keep your login credentials secure. You are solely responsible for all activity that occurs under your MVB88 account.

Account verification (KYC) may be required before withdrawals are processed. MVB88 may request government-issued photo identification, proof of address and proof of payment method. Failure to complete verification within a reasonable timeframe may result in account suspension.

4 Deposits and Withdrawals

MVB88 supports a range of local payment methods suitable for Bangladesh players. All deposits and withdrawals are processed in accordance with the following terms:

• Minimum deposit and withdrawal amounts are displayed on the MVB88 cashier page and may vary by payment method.
• Deposits are generally credited to your MVB88 account instantly or within a few minutes of confirmation.
• Withdrawal requests are processed within the timeframe stated on the cashier page, subject to successful identity verification.
• MVB88 reserves the right to request additional verification documents before processing any withdrawal.
• Withdrawals will only be processed to payment methods that have been previously used to deposit into your MVB88 account, unless otherwise approved by our support team.
• MVB88 does not accept deposits from third-party accounts. All funds must originate from a payment method registered in your own name.

MVB88 is not responsible for delays caused by third-party payment processors, banking institutions or network issues outside our control. If you experience a payment issue, please contact our support team at [email protected].

5 Bonuses and Promotions

MVB88 offers various bonuses and promotions to both new and existing players. All bonuses are subject to the following general terms, in addition to any specific terms attached to individual promotions:

• Bonuses are credited to your MVB88 account in accordance with the terms of the specific promotion.
• All bonuses are subject to wagering requirements, which must be met before any bonus-derived winnings can be withdrawn.
• Wagering requirements and eligible games for each bonus are clearly stated in the individual promotion terms.
• MVB88 reserves the right to modify, suspend or cancel any promotion at any time without prior notice.
• Only one bonus may be active at a time unless otherwise stated in the promotion terms.
• Bonuses are non-transferable and have no cash value until wagering requirements are fully met.
• Bonuses obtained through fraudulent means, including the use of multiple accounts, will be forfeited and the associated accounts suspended.

6 Betting Rules

All bets placed on the MVB88 platform are subject to the following rules:

• Once a bet has been confirmed and accepted by the MVB88 system, it cannot be cancelled or modified by the player.
• MVB88 reserves the right to void any bet placed in error, including bets placed at incorrect odds or on unavailable markets.
• Minimum and maximum bet limits apply to all games and are displayed within each game interface.
• In the event of a technical malfunction during a game round, MVB88 will investigate and resolve the issue fairly. Bets affected by genuine technical errors may be voided and stakes returned.
• Game outcomes at MVB88 are determined by certified random number generators (RNG). All results are final once confirmed by the system.
• MVB88 does not guarantee continuous availability of any specific game. Games may be temporarily unavailable for maintenance or updates.

If you believe a game result is incorrect or that a technical error has affected your bet, please contact MVB88 support within 24 hours of the incident with your game round ID and account details.

7 Prohibited Activities

The following activities are strictly prohibited on the MVB88 platform. Engaging in any of these activities will result in immediate account suspension, forfeiture of all balances and potential legal action:

• Creating or operating multiple accounts on MVB88.
• Using automated software, bots, scripts or any artificial intelligence tools to interact with MVB88 games or systems.
• Exploiting software bugs, glitches or errors for financial gain.
• Colluding with other players to gain an unfair advantage in any game.
• Using stolen, fraudulent or unauthorised payment methods to deposit funds.
• Attempting to launder money or use MVB88 for any illegal financial activity.
• Providing false information during registration or verification.
• Accessing MVB88 from a jurisdiction where online gambling is prohibited.
• Attempting to hack, disrupt or interfere with the MVB88 platform or its infrastructure.

8 Account Suspension and Closure

MVB88 reserves the right to suspend, restrict or permanently close any player account at our sole discretion, including but not limited to the following circumstances:

• Breach of any provision of these Terms and Conditions.
• Suspected fraudulent activity, money laundering or other illegal conduct.
• Failure to complete identity verification within the required timeframe.
• Chargebacks or payment disputes initiated by the player.
• Requests from regulatory or law enforcement authorities.
• Player-initiated self-exclusion through our responsible gaming tools.

If your MVB88 account is suspended due to a suspected breach of these Terms, we will investigate the matter and notify you of the outcome. If the suspension is confirmed, any remaining balance may be withheld pending investigation. If no breach is found, your account will be reinstated and your balance restored.

Players may also request voluntary account closure at any time by contacting MVB88 support. Any pending withdrawals will be processed in accordance with standard procedures before the account is closed.

9 Responsible Gaming

MVB88 is committed to promoting responsible gambling among all Bangladesh players. We provide a range of tools to help you manage your gaming activity and stay in control:

• Deposit Limits: Set daily, weekly or monthly deposit caps directly from your account settings.
• Session Time Reminders: Receive automatic alerts when you have been playing for a set duration.
• Cooling-Off Period: Temporarily suspend your account for 24 hours, 7 days or 30 days.
• Self-Exclusion: Request a full self-exclusion from MVB88 for a defined period or permanently.
• Reality Checks: Enable periodic pop-up reminders showing your session duration and net activity.

If you feel that gambling is negatively affecting your finances, relationships or mental health, we strongly encourage you to use these tools and seek professional support. Full details of all responsible gaming tools and resources are available on our dedicated page.

10 Privacy and Data Protection

MVB88 collects and processes personal data in accordance with our Privacy Policy. By registering an account at MVB88, you consent to the collection, storage and use of your personal data as described in that policy.

We collect personal information including your name, date of birth, contact details and payment information for the purposes of account management, identity verification, fraud prevention and regulatory compliance. We do not sell your personal data to third parties.

MVB88 uses industry-standard encryption (SSL/TLS) to protect all data transmitted between your device and our servers. Your financial information is handled securely and is never stored in plain text.

For full details of how MVB88 collects, uses and protects your personal data, please review our Privacy Policy.

11 Intellectual Property

All content on the MVB88 platform — including but not limited to the website design, logos, graphics, game interfaces, text, software and trademarks — is the intellectual property of MVB88 or its licensed content providers.

• You may not copy, reproduce, distribute or create derivative works from any MVB88 content without prior written permission.
• The MVB88 name, logo and brand identity are registered trademarks and may not be used without authorisation.
• Game content provided by third-party game developers remains the intellectual property of those developers and is licensed to MVB88 for use on the platform.

Unauthorised use of MVB88 intellectual property may result in legal action. If you wish to use any MVB88 content for legitimate purposes, please contact us at [email protected].

12 Limitation of Liability

To the fullest extent permitted by applicable law, MVB88 shall not be liable for:

• Any financial losses incurred as a result of gambling activity on the MVB88 platform.
• Losses resulting from technical failures, internet outages or device malfunctions outside MVB88's control.
• Indirect, consequential or incidental damages arising from your use of the MVB88 platform.
• Losses resulting from unauthorised access to your account due to your failure to secure your credentials.
• Delays in payment processing caused by third-party payment providers or banking institutions.

MVB88's total liability to any player in connection with their use of the platform shall not exceed the total amount deposited by that player in the 30 days preceding the event giving rise to the claim.

13 Changes to These Terms

MVB88 reserves the right to update or modify these Terms and Conditions at any time. When we make material changes, we will notify registered players via email or through a prominent notice on the MVB88 platform.

The date of the most recent revision is displayed at the top of this page. It is your responsibility to review these Terms periodically. Continued use of the MVB88 platform after any changes have been posted constitutes your acceptance of the updated Terms.

If you do not agree with any changes to these Terms, you must stop using the MVB88 platform and contact our support team to close your account.

14 Contact Us

If you have any questions about these Terms and Conditions, or if you need clarification on any point, please do not hesitate to contact the MVB88 support team:

• Email: [email protected]
• Live Chat: Available 24/7 through your MVB88 account dashboard
• FAQ: Visit our FAQ page for answers to common questions

Our support team is available around the clock, every day of the year, to assist Bangladesh players with any queries related to these Terms or any other aspect of the MVB88 platform.